Look up the exact policy. Cited.
Ask a question, or describe a situation. Get the verbatim governing passage — with its section and source, or a clear no-match.
The manual is 400 pages. The appeal only quotes one.
Staff paraphrase policy from memory, and decisions get overturned on the section nobody found. Government manuals are dense, cross-referenced, and change without notice.
policyratio returns the exact governing passage — so the answer is the same every time, and it holds up when it's questioned.
Verbatim from source, or a refusal.
No LLM. No generation. Every answer is an exact substring of published policy — or nothing at all.
Verbatim & verified
Each quote is checked as an exact substring of a real policy chunk before it's shown. No paraphrase, no invention — a non-match is dropped.
Refuses to guess
Below the relevance threshold, the result is "no matching policy — escalate." No hopeful answer, no confident guess.
Cross-references surfaced
Pulls the "also check §X" sections a hit depends on. Nothing is decided from one section alone.
Reproducible & defensible
Every answer carries its section ID and a quote hash — the citation you'd defend in an appeal or FOIP request, not a paraphrase you'd walk back.
The corpus is the published record — kept honest.
Official manuals only
Every passage is ingested from the government's own published policy manual — quoted, never rewritten, with a link back to the source page.
Tracks amendments
Coverage is re-ingested section by section as policy changes. What's live has been verified; what hasn't stays dark rather than stale.
Exact-substring guarantee
A quote only reaches you if it matches the source verbatim. Anything that doesn't is dropped by construction — the engine can't paraphrase.
Questions about policy, not people.
You ask about the rule, never a named client — nothing sensitive to store. Deterministic by design: no LLM, no generation, no hallucination. Built to Canadian public-sector privacy law from the schema up.
Loaded by jurisdiction × sector.
Each cell is ingested and verified before it goes live. A question in an empty cell returns nothing — not a guess.
Support
Family
Live: Alberta › Income Support — the Income and Employment Supports manual, ingested section by section. Every other cell stays dark until it's verified. Full coverage map →